Privacy Policy

Privacy Policy

Collect and Use Personal Information

Personal information is information that can be used to identify or contact a particular individually. You may be asked to provide personal information when you contact Smartec Hong Kong Co., Ltd.or Smartec Hong Kong Co., Ltd. affiliates. In compliance with this privacy policy, Smartec Hong Kong Co., Ltd.and its affiliates may share this personal information with each other. It may also be used in conjunction with other information to provide and improve company products, services, content and advertising. You do not have to provide personal information in accordance with our requirements, but if you choose not to provide it, we will be unable to provide products or services to you or respond to your questions in many cases. The following is an example of the types of personal information that Smartec Hong Kong Co., Ltd. may collect and how we may use it.

The personal information we collect

When you purchase a product, contact us, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, e-mail address, contact preferences, and more.

How we use your personal information

The personal information we collect allows us to inform you the latest announcements and upcoming events. If you do not wish to receive our newsletter, you may unsubscribe by mail unsubscribe. We may use personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. From time to time, we may use your personal information to send important notices. If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect information in a way that is not directly related to any specific individual. We have to collect, use, and transfer and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupations, languages, zip codes, area codes, referrer URL, locations, etc. to help us better understand customer behavior and improve our products, services and advertising.
  • We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
  • With your explicit consent, we may collect information about your use of the device and applications in order to allow application developers to improve the application.
If we combine non-personal information and personal information together, the combined information will be treated as personal information if the foregoing information is still amalgamating.

Cookies and Other Technologies

Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Smartec Hong Kong Co., Ltd.’s website, online services, interactive applications, e-mail messages and advertisements may use "cookies" and other technologies such as pixel tags or web beacons. Such technologies help us better understand user behavior, tell us which parts of our websites users have visited, and facilitate and measure the benefits of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, if local law identifies Internet Protocol (IP) addresses or other similar personally identifiable information as personal information, we also treat it as personal information. Like most Internet sites, we automatically collect some of the information and store it in log files. This type of information includes Internet Protocol (IP) addresses, browser types and languages, Internet service providers (ISPs), referrals and departures from websites and applications, operating systems, date / time stamps and clickstream data. We use this information to understand and analyze trends, manage websites, understand how users behave on the site, improve our products and services, and collect demographic information about our users as a whole. Smartec Hong Kong Co., Ltd. may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content of our website. When customers click on such URLs, they go through a separate web server and then to the destination page of our website. We track these click-through data to help us determine the level of focus on a particular topic and measure the effectiveness of customer communications. If you do not wish to be tracked this way, do not click on the text or image links in the email messages. Pixel tags enable us to send email messages in a format that our customers can read and let us know if the customer opens an e-mail. We may use this type of information to reduce or stop sending messages to customers.

Disclosure to Third Parties

n some cases, Smartec Hong Kong Co., Ltd. may provide certain personal information to Smartec Hong Kong Co., Ltd. to supply products and services, or help Smartec Hong Kong Co., Ltd. market to its customers as strategic partners. The personal information only be shared by Smartec Hong Kong Co., Ltd. is to provide or improve our products, services and advertising and will not be provided to third parties for marketing purposes .

Third‑Party Sites and Services

Smartec Hong Kong Co., Ltd 's websites, products, applications and services may contain links to third party websites, products or services. Information collected by third parties, which may include information such as location data or contact details, is based on the third party's privacy practices. We encourage you to understand the privacy practices of these third parties. To ensure the security of your personal information, we communicate company privacy and security guidelines to our employees and enforce privacy practices within the company.

Privacy Questions

If you have any questions or concerns about Smartec Hong Kong Co., Ltd 's privacy policy or data processing methods, please contact us. We will reply as soon as possible.